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Locked: you want individuals to be able to disable or remove the extension, leave this setting blank.Prevent extensions from being disabled or removed: you want individuals to be able to disable or remove the extension, leave this setting blank.Individuals cannot delete, disable, or configure Genesys Cloud for Firefox under the Firefox extension on the Firefox add-on page. The extension updates automatically. No manual intervention is necessary. Specify policies by creating a policies.json file (Linux and Mac OS) or with Group Policy templates (Windows).įor more information about group installation, see Enforcing policies on Firefox for Enterprise in the Mozilla documentation. You can perform a group installation of Genesys Cloud for Firefox by using an enterprise policy in Firefox ESR 60. For more information, see Turn off click-to-dial, Enable server-side logging, and Configure caller ID. Individual users can configure Genesys Cloud for Firefox under the Firefox extension on the Firefox add-on page. Genesys Cloud for Firefox now appears in your browser toolbar. Go to Genesys Cloud for Firefox in Firefox Add-ons.įor more information, see Find and install add-ons in the Mozilla documentation.Individuals can install the Genesys Cloud for Firefox extension on their computers (individual installation), or administrators can use policies in Firefox ESR (Extended Support Release) 60 to install the extension on all individual computers remotely (administrator installation). Genesys Cloud for Firefox requires the latest version of Firefox.User-based policies require users to sign in to Chrome with their Google Apps account. Use either user-based policies or device-based policies. You can install the extension on all individual computers from a Chrome for Work account.

Individual users can configure Genesys Cloud for Chrome under the Chrome extension on the Chrome extensions page. The extension updates automatically. No manual intervention is necessary. Genesys Cloud for Chrome now appears in your browser toolbar. Follow the instructions about installing the extension.įor more information, see Install and manage extensions in the Google documentation.

Go to Genesys Cloud for Chrome in the Chrome Web Store.Individuals can install the Genesys Cloud for Chrome extension on their computers (individual installation), or administrators can use Chrome for Work to install the extension on all individual computers remotely (administrator installation).